Privacy Policy

At Christian Brothers Heating and Air Conditioning, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information from you:

Contact Information: Your name, email address, phone number, and mailing address when you request a service, contact us, or subscribe to our newsletter.
Service Information: Details about the HVAC services you request, including service history, maintenance records, and product preferences.
Payment Information: Credit card or payment details for billing purposes when you purchase products or services from us.
Usage Data: Information on how you use our website, including your IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use your personal information for the following purposes:

Providing Services: To schedule and deliver heating, air conditioning, and maintenance services.
Customer Support: To respond to your inquiries, provide quotes, and offer technical support.
Billing and Payments: To process payments and send invoices for services rendered.
Marketing and Promotions: To send promotional emails, special offers, and news about our services (you can opt-out of these communications at any time).
Improving Our Services: To analyze website usage and customer feedback to improve our offerings and enhance your experience.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information with third parties. However, we may share your information with:

Service Providers: Trusted third parties who assist us in operating our business, such as payment processors, marketing platforms, or maintenance contractors, provided they agree to keep this information confidential.
Legal Obligations: When required by law or to protect our rights, we may disclose your information in response to legal processes, such as subpoenas or court orders.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. We implement industry-standard security measures such as encryption, firewalls, and secure payment gateways. However, please be aware that no data transmission over the internet can be guaranteed 100% secure.

5. Your Rights and Choices

You have the right to:

Access and Update Information: Review or update your personal information by contacting us directly.
Opt-Out of Marketing: Unsubscribe from our marketing emails by following the opt-out instructions included in each email.
Request Data Deletion: Request that we delete your personal information by contacting us, subject to applicable legal retention requirements.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Our website address is: https://cbmechanicalbr.com

Christian Brothers Heating and Air Conditioning
6105 Hollyfield Drive
Baton Rouge, LA 70809

(225) 755-9751

PRIVACY POLICY